Mass. unemployment agency ‘mismanaged’ call center performance, ‘failed’ to quickly pay claimants, auditor concludes
The findings signal deep-rooted problems within the state’s beleaguered unemployment insurance system
The auditor’s report unveils how even before the agency was thrust into turmoil with record-breaking poor performance during a time of a relatively stable job market, out-of-work Massachusetts residents weren’t receiving the help they needed in a timely fashion.
THE CODCAST
Where organized labor hits the ballot
Organized labor has been out in force on ballot measures — recently literally trying to secure bargaining power through the ballot — and that means manpower, mobilization, and money funneling toward a set of policy measures that the Legislature has waved away. This week on The Codcast, CommonWealth Beacon reporter Jennifer Smith looks at unions and direct democracy with two guests.
Nick Juravich, associate professor of history and labor studies and associate director of the Labor Resource Center at UMass Boston, breaks down where we sit in the history of unions and ballot efforts. Then Chrissy Lynch, head of the Massachusetts AFL-CIO, explains how the unions themselves pick their targets.
IN CASE YOU MISSED IT
Commonwealth in depth
The Dean of Massachusetts mayors
Leominster bills itself as ‘a city on the move,’ but it hasn’t elected a new mayor in more than three decades
BY THE NUMBERS
Massachusetts political parties stand by as their membership rolls evaporate
Voters are not rejecting parties. They just don’t have a chance to join.
From the Archives
On Heritage Road
In the heart of suburbia, anxieties about the new economy
