May will mark the one-year anniversary of the launch of a new unemployment benefits system that was supposed to usher in a better user experience for staff and claimants alike. But delivery of benefits fell at its lowest point last year to the nation’s worst.
lauren jones
Posted inState Government
‘Frustration’ remains among lawmakers despite shrinking unemployment delays
Although a legislative response appears not to be a priority, some lawmakers used Labor Secretary Lauren Jones’s appearance at a budget hearing to prod the Healey administration on the unemployment payment delays that plunged the system to worst-in-the-nation performance last year.
Posted inState Government
Despite improvement, Mass. unemployment system remains one of the worst in the country by some measures
The Bay State boosted its rate of timely unemployment payments in November and December, but it still ranked in the bottom three states in that span, and legislative leaders are mostly silent on the issue.
Posted inState Government
Massachusetts set out to modernize its unemployment insurance system. Then it hit a new low.
Massachusetts was the slowest state in issuing initial unemployment payments in the country between June and October.